Feel Good Guarantee

Our Promise

Delivering superior comfort is ingrained in our philosophy at Boody. The Boody Feel Good Guarantee is designed to give you complete peace of mind when purchasing your Boody undies and socks for the first time. We're so confident you'll love the comfort and fit of Boody that we will gladly refund the purchase price of your first pair of socks or underwear if you're not 100% satisfied within 30 days of your purchase. 

 

Claiming your feel good guarantee


Step 1: Experience your new Boody undies

At first your new Boody undies might feel a bit different than what you have been used to wearing. We understand that trying new underwear is a big deal and can feel, well, different.  So we recommend that you try your Boody underwear or socks a few times within 30 days of purchase to fully experience what Boody has to offer.  We believe you’ll Feel Good.

Step 2: Still not convinced? 

If after 30 days and before 60 days from the purchase date you wish to get a refund, please simply complete our claim form below. Our customer happiness team will arrange your refund within one business day. Please allow 3-7 business days to receive the funds back on your original method of payment.



Conditions

This guarantee is subject to the following terms and conditions: 

  1. The Feel Good Guarantee only applies to your first single pair (1) of underwear or socks purchased online at boodywear.com. Products eligible include: Women's Underwear, Women's Socks, Men's Underwear, and Men's Socks.  Multipacks are NOT eligible.
  2. Additional items that are tried on, worn or washed are not covered by the Feel Good Guarantee.
  3. This guarantee only applies to the comfort of the product and does not cover the height, length, width or color of your new Boody underwear or socks. 
  4. Shipping fees will not be refunded under the Feel Good Guarantee.
  5. The product must be used in accordance with the Care Instructions which are provided with your product.
  6. In order to claim under this guarantee you must notify us within 60 days from the date of delivery and have allowed at least 30 days to try your Boody underwear and/or socks. 
  7. The guarantee does not affect your right to a replacement or refund relating any faults with other products available at boodywear.com or authorized independent retailers. 

    If you have any queries in relation to this guarantee, please contact our customer service team